This Privacy Policy describes how Southwest Stucco, Inc. ("Southwest Stucco", "we", "our", or "us") collects, uses, and shares information when you visit southweststucco.info (the "Site") or contact us about our services. By using the Site, you agree to the practices described here.
1. Information we collect
Information you give us
When you submit a contact form, request an estimate, call, or email us, you may provide your name, phone number, email address, project address, and details about your project. We collect only what is necessary to respond to your inquiry.
Information collected automatically
We may collect limited information automatically through our hosting provider and analytics tools, including:
- IP address and approximate location (city / region)
- Browser type, device type, operating system
- Pages visited, referring URL, time on site
- Cookies and similar technologies (see Cookie Policy)
2. How we use information
- To respond to estimate requests and customer inquiries
- To schedule and complete the work you hired us for
- To improve the Site and understand which content is useful
- To detect, prevent, and respond to fraud or technical abuse
- To comply with legal obligations
We do not sell your personal information. We do not share it with advertisers.
3. Service providers
We share limited information with vendors that help us operate the Site, including:
- Vercel — site hosting and content delivery
- Resend — transactional email delivery for contact form submissions
- Google Analytics (optional, only if you accept cookies) — aggregated traffic analytics
Each of these vendors processes data subject to their own privacy and security policies.
4. Cookies
We use a small number of cookies to remember your cookie-consent choice and (optionally, with consent) to power Google Analytics. See our Cookie Policy for details and how to opt out.
5. Data retention
We retain estimate-request data only as long as needed to serve the customer and to keep records required for tax, warranty, and legal purposes (typically up to 7 years). We delete or anonymize older data when it is no longer needed.
6. Your rights
Depending on where you live, you may have the right to access, correct, delete, or restrict processing of your personal information, and the right to opt out of "sale" or "sharing" as defined under California law (the CCPA / CPRA). We do not sell or share personal information for cross-context behavioral advertising.
To exercise any of these rights, email us at Southweststucco@gmail.com or call (818) 888-8554. We will respond within 45 days.
7. Children
The Site is not directed to children under 13 and we do not knowingly collect personal information from them.
8. Security
We use reasonable technical and organizational measures to protect information we hold, including HTTPS encryption, vendor-vetted infrastructure, and limited internal access. No method of transmission over the internet is 100% secure.
9. Changes to this Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the latest version. Material changes will be highlighted on the Site.
10. Contact us
Questions or requests? Reach us at Southweststucco@gmail.com or 26500 Agoura Rd #420, Calabasas, CA 91302.